Who We Serve
Residents of Virginia.
Eligibility
- For households who earned up to $69,000 in 2025.
Items Needed to Apply
These are REQUIRED:
- Valid picture ID
- Taxpayer Identification Number: Social Security Card, Social Security number verification letter or Individual Taxpayer Identification Notice
- Proof of Income (W-2s, 1099s, etc)
These are additional:
- Last pay stub and/or employer documentation if provided tips or overtime pay.
- Proof of Health Insurance
- Checking and Savings Account Information
- Child Care Expenses
- Mortgage Statements/Property Tax Bills
- College Tuition/Loan Statements
- Alimony (paid or received)
- Notices: Anything that says "IMPORTANT TAX DOCUMENT"
Get Started
Walk in during VITA open hours (see below). Staff and IRS-certified tax preparers are ready to assist you.
Hours
Friday-Saturdays, 8:00 AM-12:30 PM
From February 6- March 28. No appointment required.
Who We Serve
Residents of the greater Richmond area. We can also provide referrals for those in Petersburg, Hopewell, Prince George, and Dinwiddie.
Eligibility
- Open to households experiencing food insecurity.
Items Needed to Apply
Names and dates of birth for all household members and rent amount.
Get Started
Walk in during open hours. Staff will guide you through a brief registration process.
How often can I visit?
Eligible households may receive food assistance once every 30 days.
- CAPUP also provides smaller, kitchenless food kits to households without access to a kitchen once a week, on a limited basis.
Hours
Monday–Thursday, 10:00 AM–12:00 PM
No appointment required.
Who We Serve
Residents of Richmond, Petersburg, Hopewell, Dinwiddie, and Prince George.
Eligibility
- Applicants must provide an eviction notice.
- Your balance cannot exceed $800.
- Cannot have received assistance in the last year from another organization.
- CAPUP will only provide assistance for a household one time.
Items Needed to Apply
Eviction notice, proof of income, valid lease, updated ledger, and a copy of landlord's W-9.
Get Started
We have exceeded our application limit for this week. If you have applied already, a team member will be getting back to you by Wednesday. If you haven’t applied yet, please check back next Tuesday morning for an application link.
Who We Serve
Residents of Richmond.
Eligibility
- Applicant must demonstrate a crisis.
- Applicant must provide a disconnection notice, be on an active payment plan, have a budget removal notice, a PIPP disconnection notice (Dominion customers only) or an existing medical certification on file.
- Customer may be assisted with their primary heating source (i.e., gas, propane, wood, other utilities).
Items Needed to Bring
Valid photo identification and disconnect notice/account number.
Get Started
We have exceeded our application limit for this week. If you have applied already, a team member will be getting back to you by Wednesday. If you haven’t applied yet, please check back next Tuesday morning for an application link.
WE'RE HERE TO HELP
Are you doing everything right but still can’t get ahead?
CAPUP connects individuals and families with essential services to help them meet urgent needs and build long-term stability. We provide access to food, emergency utility assistance, and support navigating community resources.
Whether you're facing a short-term crisis or looking for a path forward, we're here to help.