Food Pantry

Food Pantry

Open Monday-Thursday, 10am-12pm, our on-site food pantry provides groceries tailored to your household's size and needs.

We offer monthly support or 2x/week support for those without housing.

FIND FOOD
Rent Assistance

Rent Assistance

We provide short-term rent assistance to help prevent eviction and keep families stably housed.

Support is based on need and may include referrals to other local housing resources.

PAY RENT
Utility Assitance

Utility Assistance

We offer short-term assistance with
electric and gas bills.

CAPUP is a MetroCare and Dominion Energy partner. We can connect you to additional support if needed.

AVOID SHUTOFF

FIND FOOD

Providing reliable access to groceries when
budgets are tight

  • Who We Serve

    Residents of the greater Richmond area. We can also provide referrals for those in Petersburg, Hopewell, Prince George, and Dinwiddie.

  • Eligibility

    • Open to households experiencing food insecurity. 

  • Items Needed to Apply

    Names and dates of birth for all household members and rent amount.

  • Get Started

    Walk in during open hours. Staff will guide you through a brief registration process.

  • How often can I visit?

    Eligible households may receive food assistance once every 30 days. 

    • CAPUP also provides smaller, kitchenless food kits to households without access to a kitchen once a week, on a limited basis. 

  • Hours

    Monday–Thursday, 10:00 AM–12:00 PM

    No appointment required.

Rental assistance

In-Person Intake

  • Who We Serve

    Residents of Richmond, Petersburg, Hopewell, Dinwiddie, and Prince George.

  • Eligibility

    • Applicants must provide an eviction notice. 
    • Cannot have received assistance in the last year from another organization.
    • CAPUP will only provide assistance for a household once every 3 years. 
    • Your balance cannot exceed $800 
    • If approved, you will be required to attend a financial coaching workshop. These are offered at two different times in the week and the location will alternate between Richmond and the Crater region. 

  • Items Needed to Apply

    Eviction notice, proof of income, valid photo identification, valid lease, updated ledger, and a copy of landlord's W-9. 

  • Get Started

    Sign up for our next in-person intake at the location closest to you. Currently we are only offering sign-up for the July 10th date HERE.

Online Intake

  • Who We Serve

    Residents of Richmond, Petersburg, Hopewell, Dinwiddie, and Prince George.

  • Eligibility

    • Applicants must provide an eviction notice. 
    • Cannot have received assistance in the last year from another organization.
    • CAPUP will only provide assistance for a household once every 3 years.
    • Your balance cannot exceed $800 
    • If approved, you will be required to attend a financial coaching workshop. These are offered at two different times in the week and the location will alternate between Richmond and the Crater region. 

  • Items Needed to Apply

    Eviction notice, proof of income, valid photo identification, valid lease, updated ledger, and a copy of landlord's W-9. 

  • Get Started

    We have exceeded our application limit for this week. If you have applied already, a team member will be getting back to you by Friday. If you haven’t applied yet, please check back next Monday morning for an application link.ill out your application here!

Utility Assistance

In-Person Intake

  • Who We Serve

    Residents of Richmond, Petersburg, Hopewell, Dinwiddie, and Prince George.

  • Eligibility

    • Applicant must demonstrate a crisis.
    • Applicant must provide a disconnection notice, be on an active payment plan, have a budget removal notice, a PIPP disconnection notice (Dominion customers only) or an existing medical certification on file.
    • Customer may be assisted with their primary heating source (i.e., gas, propane, wood, other utilities).
    • Your disconnection notice cannot exceed $300.

  • Items Needed to Bring

    Valid photo identification and disconnect notice/account number.

  • Get Started

    Sign up for our next in-person intake at the location closest to you. Currently we are only offering sign-up for the July 10th date HERE.

Online Intake

  • Who We Serve

    Residents of Richmond, Petersburg, Hopewell, Dinwiddie, and Prince George.

  • Eligibility

    • Applicant must demonstrate a crisis.
    • Applicant must provide a disconnection notice, be on an active payment plan, have a budget removal notice, a PIPP disconnection notice (Dominion customers only) or an existing medical certification on file.
    • Customer may be assisted with their primary heating source (i.e., gas, propane, wood, other utilities).
    • Your disconnection notice cannot exceed $300.

  • Items Needed to Bring

    Valid photo identification and disconnect notice/account number.

  • Get Started

    We have exceeded our application limit for this week. If you have applied already, a team member will be getting back to you by Friday. If you haven’t applied yet, please check back next Monday morning for an application link.

Metrocare

(Assistance with Water & Gas Utilities)

Richmond residents can submit an application directly to MetroCare by returning the form (MetroCare Water Application or MetroCare Heat Application) to metrocare@capup.org or 701 N 25th St, Richmond 23222.

 

The Department of Public Utilities (DPU) will follow up to schedule an intake and review your documents.

WE'RE HERE TO HELP

Are you doing everything right but still can’t get ahead?

CAPUP connects individuals and families with essential services to help them meet urgent needs and build long-term stability. We provide access to food, emergency utility assistance, and support navigating community resources.

Whether you're facing a short-term crisis or looking for a path forward, we're here to help.